Wednesday, June 29, 2011

Culture of Recognition

The Phoenix Convention Center has staff meeting in every Monday and Thursday Morning. All the administrative employees gather in a conference room, chatting a little bit. Employees’ names are announced if someone did a good job in the last week. Stories on good customer service are shared. The Phoenix Convention Center also uses the “High-five award” to recognize employees’ god work. If someone thinks his/her coworker does a good job, he/she give that person a “high-five award” flyer. The meeting and the “High-five award” are good ways to motivate employees because their work is recognized by their co-workers and supervisors.

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